ICMA can create a member program for your organisation from scratch
There are many reasons organisations create member programs. Whether you are a corporate business looking at increasing your employee satisfaction and retention, a university union looking to take your student services to the next level, or any other special interest or member group that would like to give more to the people that matter to you – we can help you achieve the results that you are after.
The use of external benefit and member programs traditionally involves:
- Ongoing annual fees
- High distribution costs
- Compromised ticket and voucher security
- Human resource intensive
- Branding as a separate organisation
The ICMA Solution
Our complete system is unique as it has a variety of innovative and secure ways of ticket and voucher delivery including our automated MegaTix ticket printing stations that are installed at your required locations. Each member is able to log onto the organisation's intranet – find their unique ICMA member program, select and purchase a reward or benefit and instantly have their SECURE ticket or voucher available for pick-up.
The tickets and vouchers are paid for by the member using the website prior to pick-up. The money is transferred to the supplier electronically. This enables ICMA's Member Program to obtain highly competitive great deals and forge strong relationships with suppliers, ensuring our stock is honoured when members present their ticket or voucher for redemption.
As a result of this revolutionary new technology the following costs of operation become eliminated:
- Sorting and distributing the ticket/vouchers
- Financial management and delivery of ticket/vouchers
- Carrying some of the costs of error, loss and theft
How we tailor a specific member program for your organisation and its needs:
- What are your member's needs? We find out why you need a program.
- What supplier categories will satisfy those needs? We find out what your members want and which specific products, services and brands are desired for the program.
- We match all of this with reward suppliers that are willing to offer your members tailored and relevant discounts.
- Our MegaTix system and station is set-up at your requested sites with supplier rewards and benefits for your members to access.
- Continuous feedback is provided for ongoing program development.
Members receive:
- Unique discounts & benefits
- Exclusive offers from key suppliers
- Customised website interface
- User-friendly and streamlined order, purchase and collection interfaces
- Email communications
- Membership cards and packs (optional)
- Discounted gift vouchers
- Automated ticket box office service
- Rewards can be utilised as gifts and can be picked up by the recipient
Company receives:
- Your very own comprehensive and highly tailored program
- A massive boost to member satisfaction
- A comprehensive real time reporting system for managers detailing how your members are responding to the program to aid in ongoing program development
- The benefit of eliminating HR overheads involved in traditional programs whereby tickets and vouchers have been pre-purchased, collected, held by a staff member and distributed when required
- No merchant fees for using our transactional website
- Free ongoing system software and hardware updates and upgrades with future customisation as required
- Machine redundancy safeguards built in via battery back-up if a loss of power is experienced and break-down warnings to technicians for immediate response
- Technical support with 24/7 assistance
- Initial launch promotions
- Ongoing program development
To create your own member program please contact us today with your organisation's requirements.
